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Warranty Information

All GigaByke product purchases come with a 1 Year Manufacturer’s Warranty. The warranty covers the cost of any replacement parts and the shipping costs of those parts. Your warranty is valid for any faulty parts within 1 Year of your date of purchase for the original owner of the product. To submit a warranty claim, please email us at [email protected] or call us at 1-714-242-4515. Be sure to have your original proof-of-purchase (receipt), your serial number and pictures of the damage ready to be emailed to GigaByke. 

  • Warranty does not cover or reimburse any outside labor charges
  • Warranty does not cover any towing or shipping charges to and from for any reason including but not limited to repair, return or exchanges
  • Defective warranty part(s) are required to be returned for exchange or for new replacement part(s).

 

The buyer is responsible for returning the products at their own expense during warranty. The buyer will be responsible for properly packaging the product(s) and shipping product(s) back to our location.
The warranty is voided if:
 
  • The product(s) is customized in any way other than manual.
  • The product(s) is damaged due to natural causes.
  • The product(s) is damaged due to an accident.
  • The product(s) is vandalized or stolen.
  • The product(s) does not get proper or periodic maintenance.
  • The product(s) is used in a manner which it was not intended for.
  • The product(s) is modified